$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I am very dissatisfied with the service I am receiving from FIOS right now. I purchased a router from you in September and It has stopped working already. I spoke to someone in tech support that said the router was defective. He then transferred me to the billing department to see if this could be resolved. This was not resolved to my satisfaction as I was told I needed purchase another $200.00 router. This is completely unacceptable. I have been a customer for nearly 3 years. For a company that proudly states that they "never stop working" for their customer, it has now been my experience that you sell defective routers that stop working after a few months so you can charge your customer again.
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