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Forgot password to Verizon modem site

I had changed the initial password verizon gave me for my DSL modem settings which is a web site like an ip address.  I don't see anywhere on the web site to "reset" the password.  I was on the phone with verizon over an hour and the guy didn't seem to know either.  Does anyone know how to reset that password?

Re: Forgot password to Verizon modem site
Specialist - Level 3

You need to reset the router.  Press and hold the reset button for 15 seconds.  It will be a small recessed button on the back or bottom depending on your router model.  That will restore it to default settings.