Having internet connection problem with a new Actiontec GT794WG

[qjfkdlwhs]

I am  currently using Westell 327w which works completely fine. Its internet light comes on after few seconds the DSL light becomes solid. I am trying to change it to GT794WG, because I have been using 327w about 4 years.

By the way, I am having a connection difficulty with my new GT794WG modem.

Although I connect every necessary cables such as DSL, Ethernet cables and turn it on, an internet light on the modem does not flash. There is no problem with DSL light. It becomes solid after few blinking. Only problem is the internet light. I know that it refers that the modem can not connect with the internet.

I don't understand why the new modem can't connect to the internet which my old modem can?

Can anyone help me solve this problem?

[dslr595148]

With the Westell 327 onliine:

#1 Visit http://192.168.1.1/ 

#2 If you need a Username and Password, try the following:

admin/password

admin/password1

admin/admin

admin/admin1

Verizon Username/Password

admin/modem serial number.

#3 Does the firmware of the router look more like, the screens at:

a) http://screenshots.portforward.com/Westell/A90-750015-07/index.htm

OR

b) http://portforward.com/english/routers/port_forwarding/Westell/Westell6100/Apache.htm

?

[dslr595148]

#1 Visit http://192.168.1.1/ 

#2 If you need a Username and Password, try the following:

admin/password

admin/password1

admin/admin

admin/admin1

Verizon Username/Password

admin/modem serial number.

#3 Does the firmware of the router look more like, the screens at:

a) http://screenshots.portforward.com/Westell/A90-750015-07/index.htm

OR

b) http://portforward.com/english/routers/port_forwarding/Westell/Westell6100/Apache.htm

?

[qjfkdlwhs]

Thanks for your reply.

The firmware looks like the first one, a.

[qjfkdlwhs]

oops. I meant the firmware of GT794WG looks like A.

With westell 327w, the firmware type is b.

[dslr595148]

Ok.

#1 For your info, there a certain amount of time that you can re-edit your post.

A time limit of at least 2 hours.

#2 Why do you want to replace your Westell 327w with the newer router? That is if there is any other reason besides, you have been using it for four years..

***

Moving along...

#3 In the Westell 327w, go to Configuration -> VC Configuration

#4 There are different settings there, as I saw at

https://docs.google.com/viewer?url=http://www.westell.com/images/pdf/e90_6000_6100_6110_ug.pdf&embed...

on page 46 out of 146 pages.

#5 What is 0 VPI / 35 VCI set to?

#6 Notes:

a) In the manual/user guide (that docs.google.com URL) the connection type is PPPoE.

b) If 0 VPI / 35 VCI is set to Disabled, what ever the enabled for example 0 VPI / 36 VCI.