I can't get my wireless blu-ray player to connect

[accjduncan]

Hello,

I have a problem with connecting my blu-ray player to my wireless network.  I have upgraded my firmware for my westell router, but still can't seem to get it to work.

Anyone able to help?

[smith6612]

What error are you receiving when attempting to connect the player to the network?

[accjduncan]

Hi,

I get:

"IP auto setting failed. Try one of the following to set up IP automatically. Or set up IP manually by selecting IP Settings

-Ensure DHCP server is enabled on router and restart router.

-Contact your Internet Service Provider for more information."

[smith6612]

OK. What Wireless Security method are you using on your router? Are you using WEP, WPA, or WPA2, and do you happen to be using MAC address filtering? What router from Westell do you have?