Issues Updating an Online Game
sunibb
Newbie

Several weeks ago, I was contininously disconnecting from my game. Now, for the past two weeks, I have been unable to update my MMORPG and I cannot play at all. Everytime I attempt to update the files for my game, I recieve the error: "failed to update (28)".

However, I can access websites on my computer and use the wireless connection on my other devices. I had a conversation with the game developers, they analyzed the files and said they were not corrupted and my issues are probably because of the ISP cache. I am wondering how I can resolve this issue, because I am running out of ideas. Thanks in advance.

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Re: Issues Updating an Online Game
smith6612
Super User
Super User

Are you seeing disconnects in any other service, for example, Twitch.tv streaming? Sounds to me like your DSL could be dropping out.

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Re: Issues Updating an Online Game
sunibb
Newbie

I have had issues connecting to Twitch.tv many times also.

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Re: Issues Updating an Online Game
smith6612
Super User
Super User

Let's ride with the initial motion that your DSL is dropping out given that information.

To start, what gateway, modem, and/or router do you currently use?

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