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Mystery charge on final bill

I canceled my DSL at the end of August due to my moving to a different state. When I cancelled, I was told that I did not need to return any equipment, and if there was any surplus on my final bill, it would be returned to me. 

 In October, I got a final bill indicating a surplus of $47.69. When I called Verizon about this last month, I was told that this amount would be credited back to me at the next pay cycle. 

 However, now, I have just received my next bill, which shows a mysterious charge for "Your One-Time Activities" in exactly the amount that was due to be returned to me. Does this indicate the credit being returned to me, and if so, how and when will I receive it? If this is a charge, I can't imagine what it would be. 

Thank you for your advice. 

Re: Mystery charge on final bill
Champion - Level 1

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.