Price reduction

[ronbon2]

I was told by a sales rep I would receive a $20.00 reduction per month because I am charged for a higher speed internet which is unavailable to me. It's been two months.

[LawrenceC]

Hi ronbon,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.