Slow as molasses speed and the Fios pitch

[happy291]

Why did Verizon hyjack my speed again. I been through this a couple of times before. Is it so important if they take away 200 extra notches of speed from my turtle dsl speed. It's frustrating. I thought we had this fixed before. My speed has always been 1184kbps/448kbps when they gave us that rare free speed upgrade. Now they put me at 864kbps/160kbps. This is to slow for me. Verizon please put me back to 1184/448. That's not asking for too much. I went on the phone to try to get some help. All I got was a phony who only wanted to sell me Fios. That call was a turn off. He went on and on about the greatest of Fios. I don't want Fios. I want my 1184/kbps speed back.

Here's a screen shot of my right speed:

[gs0b]

FYI, you're talking to  customers here.  If you want answers from Verizon you need to contact them.

I'm curious why you don't want FiOS.  It is pretty great...

Good Luck.

[smith6612]

Why not take advantage of the rep who wanted to sell FiOS, and get the unadvertised 5Mbps/2Mbps package for FiOS? It's the same price as the enhanced DSL speed. You won't be putting up with a network that Verizon doesn't care about anymore, no more optimizer (which is probably dialing your speed back), and really less of a headache. At some point if you call enough they're going to force an install or disconnect the DSL.

If you want to keep the POTS line for telephone, move your number to a CLEC and then get FiOS for Internet.