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Slow connection - pages won't load.
Enthusiast - Level 1

For the past five days, my internet connection has been slow to nonexistent. When I tried calling Verizon for assistance yesterday, I was transferred between a handful of people who didn't do anything beyond ask me the same repetitive questions for an hour, so I eventually gave up on calling altogether. I reset the router dozens of times, but it's not making much of a difference.

It says that I have four bars (though I should have five from where I'm sitting), but websites won't load. What's going on here?

Re: Slow connection - pages won't load.
Super User
Super User

Do you see a problem with the connection plugging into one of the Ethernet ports on your router? Are you by any chance located in the Northeast and are seeing problems with particular websites?