Terrible support service

[Macfam32]

On December 23, 2013 I applied for new service with verizon and was told that my service would begin on December 27, 2013.But on the 26th of December my current service was disconnected and I have been without service since.

Verizon sent out a tech on Friday, but he discovered the problem wasn't in my house but at the central station, on Monday (they refused to send out a tech on Saturday) they sent out a Tech on Monday and discovered that problem was the central station, I have yet to receive a call from the person who is supposed to be handling my call, because I was lied to, because there is no one working in the central station at this hour.

Verizon service has gone down over the years, but this is ridiculous.If I could get rid of them I would but Cablevision is worst.