I wasn't able to do anything on my verizon account.
Every service under the Billing & Account tab will meet the following error:
Unable to view or pay bill online:
"There was an error in receiving your billing information. Please try again later."
The Verizon account page also show a "confirm my email" message upon login but I never received any confirmation email after several attempts to confirm my email address.
Tried changing it on the profile page and it's still having the same issue.
I want to setup autopay and want to have the ability to view my bill.
I called Verizon tech support at least five times now but all I got was jerked around by different department for various ridiculous excuses.
What can I do now to get this fixed?
In the interim I would go to a local Fios store location. Not a reseller.
verizon now has in certain areas combined their wireless and Fios sales in the same store.
you can pay it in person and when there have them fix the whole thing for you.
additionally you can for the time being also just mail it in until the situation is fixed.
Good Luck in your endeavors
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