Verizon Flex on PC choppy video

[stu011]

Hi,

When I rent movies via flex view and watch on my computer the video play back is very choppy and the picture quality is poor making it very unpleasant to watch. For example tonight watching Jack Reacher in SD. The happens on both my HTPC which has a wired ethernet connection to the Verizon actiontek router ( MI424WR) and my laptop which uses Wifi. Details:

HTPC

OS: Windows 7 64bit

CPU: AMD A8-3850

RAM: 4GB

GPU: AMD Radeon 6670 1GB

Tried playing video through IE9, IE10, Firefox 16, and Verizon Media Manager 9.6.12. Video is choppy in all of them

Laptop

OS: Windows 7 64 bit

CPU: Core i7-2630QM

RAM: 8 GB

GPU: AMD Radeon 6770M

Tried playing video in IE10, it was choppy too.

Interesting flex view video plays back smoothly on my Galaxy S3 connected to wifi and through the setup box. Also streaming HD content from youtube works great on both the computers.

Any suggestions on how to fix the choppiness on the PCs?

[stu011]

Any thoughts anyone?

Is there somewhere else I should be asking this question?