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Verizon Holding Refund
Amish2
Newbie
‎09-18-2018 10:17 AM

Hi,

I cancelled my Internet service on 5/31 but i was charged for whole month untill 6/28.

I contacted 7 times in last four month and everytime each representative told i should get a refund of around $56. But today they are saying it has been disapproved.

Can you please escalate this to higher management?

Regards

Amish

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Correct answers are available for this post.
Re: Verizon Holding Refund
LawrenceC
Community Manager
Community Manager
‎09-18-2018 10:23 AM

Hi Amish,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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