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Verizon Internet Security Suite Won't Update!

I have a dell inspirion 1545 laptop with Vista OS, and recently I have been getting an error when I try to update the virus and spyware definitions of Verizon Internet Security Suite, the error says, 'No internet connection detected, Please connect and try again...'. I know I am connected to the internet because I can surf the web with no problems at all. Please help I am worried that my computer may have a virus that is going undetected!

Re: Verizon Internet Security Suite Won't Update!
Contributor - Level 3

I understand it is not very secure for your pc.

Please call 1-888-553-1555 (fios tech support) and a representative will be able to remotely access your pc and check the settings of your verizon securty suite.