$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I’m not sure where to take this question because I can’t seem to get a human that understands what I’m talking about on the phone.
I live in a rural area of southwestern Pennsylvania. Recently, DSL has become available for all of my neighbors in about a 10 mile stretch of road. Verizon offered and provided DSL services to ALL of my neighbors (including those living next door to me on either side). Yet, the Verizon representative continues to tell me that it’s not available for me, and at this time there is no plans to make it available.
What’s even more interesting is that I’m willing to pay for the premium services to obtain the highest speeds to support my job. I work from home most of the time and I work for a large fortune 500 company. I have a strong need for this service and am looking forward to removing that big ugly dish I have now. I also pay for premium land line services, which include additional phone, Internaional calling and answering services.
I asked for someone local to call me and explain why I will never be able to acquire DSL at my location, when I can physically see and walk to two of my neighbors that can? I would like to know where the DSLAM’s are and why my home was omitted from the plans cover our area? Version will not answer my question and the lady on the phone told me that no one will ever call and tell me that. Really??? This is how they do business? Who can I call? What can I do?
And to add salt to the wound, Verizon sold me a DSL router 18 months ago and told me service will be available in my area soon. I’m now stuck with a router I had to buy and no information on how to return it or obtain a refund. This is all frustrating.