$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
When I try to run the speed test I get a message saying running fix, please wait... and nothing ever happens. When I try to run the optimizer I get to the point where I click on "next" and then nothing happens. I am supposed to have 20/5 speeds but when I try to watch videos on you tube in High Quality there are frequent starts and stops and if I try to watch an HD video it is like using dial up. When I run the service checkup everything comes up ok.
Also whenever I try to run the speed test and get the please wait message a little Java symbol appears in the icons at the bottom right of the screen (where the time, volume, etc is displayed).