I am trying to load new home page entertainment.verizon.net but when i hit enter it cycles to the original address of the
old home page and attempts to load the login page but then it freezes and i get an error. the only way to get out of it is to
force end browser. i have no problem on my other computers. i also tried to clear cookies but still no help.
I am trying to load new home page ... but ...i get an error. i have no problem on my other computers ...
The issue then is not with the VZ home page, but rather with one specific computer. If you can give some ideas on how these computers differ (e.g., in age, configuration, software, etc.) then perhaps someone can tackle your problem.
Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.