slow download speeds after 7pm
jsgeiman
Newbie

My issue is that everyday from the hours of 7pm to 11pm my download speeds drop from what i normally get(2.89mbps) to less that 1mbps(.78mbps).I am on the 1.1-3.0mbps plan and using an actiontec GT704WG modem. I've contacted verizon over the phone several times about this issue and they don't seem to want to assist me. If anyone knows why this slow down happens I would greatly appreciate the help thanks.

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Re: slow download speeds after 7pm
TonyaD_VZ
Contributor - Level 3

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,


Tonya D.

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