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slow speeds,lost connection
www
Newbie
‎12-29-2010 09:36 PM

My router is west327 .windows XP sp3 avira_antivir_premium.when i connection work fine.the router shou the speeds is download3000kb up is 800kb. now

Transceiver Statistics

Transceiver Revision: 7.2.3.0   Vendor ID Code: 4   Line Mode: G.DMT Mode   Data Path: Interleaved     Transceiver Information Downstream Path Upstream Path DSL Speed (Kbits/Sec) 640 128 Margin (dB) 6.5 11.0 Line Attenuation (dB) 41.5 31.5 Transmit Power (dBm) 15.4 11.8

when the problem begin it lost connection a week,only few time can connect.when the connection get losting :the router show Your Gateway is Not  Ready for Internet Access. I rest router ,change jack .right now http://www.speedtest.net/result/1090175936.png can't play online game. My fast download only get 68KB.when it work fine my fast download is 300KB. My phone get nosie,I can't hear the person taking. I buy a new phone ,it get  a same problem

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Re: slow speeds,lost connection
smith6612
Community Leader
Community Leader
‎12-31-2010 02:54 PM
Call Verizon's Voice Repair number on a cell phone or another phone line and report noise/static on your phone line. An MLT should be ran on the line by the agent who answers and they should dispatch a tech. Once the phone noise is solved, the DSL service will improve. Before calling Verizon, what you should do is locate your NID and plug a phone into the test jack found inside of it to see if there is still static. If there is, proceed with what I mentioned above.
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