Can Not Activate Fios STB

[KHaubrich]

Hello,

I am having difficulties activating my STB.  All of the cables are in place, etc. and I went online to activate.  I was given a message that activation was successful, but my STB still displays a "0".  Nothing is appearing on my screen.

Any suggestions?  Thanks! 

[Tom_VZ]

KHaubrich,

I am sorry to hear about the activation issues you are having, this issue could be many things so I have sent you a PM with information on how contact us. I look forward to hearing from you and getting your issue resolved.

Thank you,