Channel description delay when changing

[robertf390]

Hi:

I am a relatively new subscriber to FIOS and love the service. One of the benefits is the quick pace of channel changes. I have noticed that while the channel picture changes immediately (which I love) the identifier box sometimes takes a few seconds to catch up which is annoying. It doesn't always happen so I'm not sure if it indicates a connection problem or is typical.

Can anyone offer advice if they have similar experiences and how to correct.

Thanks 

[matcarl]

It's a known problem to be corrected in late summer.