- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sounds like the box might need reinitialized ... are there any buttons on the front of the box and can you figure out what model box you have. Depending on the box, there are a few different ways to force a software reinitialization.
Otherwise, you can try to have Verizon push the reset from their end -- but it sounds like you might be chasing timing trying to get that to succeed -- or it's time to have them replace the box with a new one.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have the Cisco CHS 335 HDC. I just got through to support and they did no troubleshooting and are sending a new box out and won't be here until tuesday. I feel like the guy just didn't want to bother, can you or someone help me with this?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've been having that same exact issue with my Motorolla 7232... This bothers me because I just got it and just got all my series recordings set up!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The only things you can normally do
- Make sure the STB/DVR is properly ventilated to avoid overheating
- Consider using a UPS unit particularly if your power is uneven
- When all else fails, have Verizon replace the unit