FIOS VOD HD won't work on more than one set
Albeme
Newbie

VOD HD won't work on more than one set at a time.If both are on the pictures are choppy and no audio.

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Re: FIOS VOD HD won't work on more than one set
Hubrisnxs
Legend

VOD Recommended limits

  • Three Standard Definition VOD requests
  • One High Definition VOD request
  • One High Definition and Two Standard Definition request

This is a normal limitation of the network.

 
Some area's are upgraded to handle more than 1 HD request at a time, so YMMV.   
I would however restart everything just in case,  so do it in this order
  • Reboot the router (unplug it for 15 seconds and turn it back on)
  • Wait for the internet light to come on and flash green
  • Reboot the cable boxes affected (menu > customer support  > in home agent > reboot set top box)

Try it again afterwards.

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