Can someone please break down the prices Verizon charges if you have a TiVo HD that accepts an M cablecard? Ie, truck roll is x amount and cablecard is x amount per month.
Solved! Go to Correct Answer
Wow, thanks for being so fast!!
I just got off of the phone and they told me it would be $80...I'll call back shortly and get it straightened out with them.
I was just told by Verizon that I will need two M-cards and be charged $3.99 for each. Why two? It seems like others have only 1. My Tivo is Series 3.
I know I should have asked while on the phone, but didn't.
Thanks Tim. The Verizon-rep didn't even ask me what kind of Tivo I had and when I initially had the FiOS hooked up they said the Series 2 I had wouldn't work at all with the system.
Last time I checked the truck roll for cable cards was free because verizon requires a technician to install them. Their not offered to be mailed out like other STB for this particular reason. I would recommend calling in to our sales department and escalating, then mention that fact. Should help you along a bit.
I just experienced the same frustration atempting to order cable cards. I was told I would be called back by a supervisor in 24-48 hours! Can you provide some way to contact someone that will listen to reason?
$80 for a technician to arrive sometime between 8am-5pm (means I also lose a day's pay) to install a product that is going to provide additional recurring revenue to Verizon is too much to keep me subscribing.