Guide Problems

[rwadeallen]

There is no Guide information, it has been unavailable since last night.  What is the problem?

[jumpin68ny]

The guide and Video on Demand (VOD) require an Internet Connection.  I am not in front of my STB if you press the Menu button you can  find various customer support or help options and one being system information or system test.  It will let you know if you have a good Internet connection.  If you do you may want to reboot the STB and/or router to see if that fixes the issue.  

Jim