The 7216-1 has many known issue's and audio problems are one of them. There is a new update being release across Verizons foot print, hopefully the update will eliminate most if not all of the audio issues.
Im not sure when the update will reach Maryland. If the issue is something you can't deal with report the problem to Verizon and request a 6416 Set Top Box.
not true. I also have an Onkyo 606 with a 7216, and I also get the same green screen after 20 secs, the problem
is with the 7216 HDMI comms and Verizon need to fix it.
The 606 is one of the biggest selling reveivers out there, and the fact that Verizons 7216 is incompatible is ridiculous.
I agree with both arfcorps and wilmepe.
I just got a new hd dvr and the hdmi does not work. Each verizon rep you talk to has a different story of how this is not a problem with the verizon box but rather the HDTV or the cable etc... This is clearly a bug that Verizon needs to fix.
Meanwhile those of us who want to put up with it and live with a compromised box can go on. For me, its an absolute mess with my 61" hdtv and 5.1 home theater speakers. Both the picture and sound are degraded! The solution is not to plug the hdmi into the TV and throw away my home theater system! I'd rather throw away the fios box and get a competing one that is update with today's technology!
My TV is a Panasonic. I don't have any problems when the stb is hooked up directly to it, It's only when I try to use my HDMI switcher. Which should work.
I'm looking to get a new home theater reciever with multiple HDMI inputs to replace the switcher but i don't want to spend lots of money on something that won't work the way it should.
My TV is also Panasonic rear projection LCD HDTV. And my receiver is Onkyo 5.1. Both are about 3 years old. IF you google the issue, you will find that this HDMI problem has plagued these Verizon motorola boxes since 2005. One would think that they would have fixed it by now, but it does not seem as if they are concerned at all. The advice is to use yesterday's obsolete technology, go two steps backward, and use component cables to solve the problem!
Compare any other DVR out there - DirectTV, Dish Network or AT&T and they are all better than Verizon's box. Three year old technology from DirecTV is better than Verizon's cutting edge technology being offered today. Is Verizon listening? I doubt it.