How do you return a STB?
Enthusiast - Level 2
I no longer need one of my STBs.  How and where do I return this box back to Verizon?  I live in North Reading, MA  01864.  Thanks.
Re: How do you return a STB?

The list of stores where you can return boxes is here:

I see only Newton, MA.  If that's near you, just take it over there and get a receipt.  Otherwise you have to call customer service and they tell you how to mail it in to them.  If you mail it, be sure you get a detailed receipt from UPS, or whichever shipper they send you to (serial number on the cable box is good proof).  A few people have had problems with the mail in process and Verizon claiming not to have received the unit.