Is it always this hard to order a PPV on one tv and watch it on another?

[Shadowplay]

I just had FiOS tv installed over the weekend.  I ordered the UFC Fight on my kitchen receiver and then went down to watch it in my basement - only to find out that it wasn't available on that TV.  I had this resolved eventually, but it was a pain.  I had to wait around for 20 minutes until a customer service agent could refund the event from one receiver and order it on another.

I don't remember having this issue with Directv.  I seemed to be able to order an event and watch it on any TV in the house.  Is it always going to be this difficult?