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Multi-room DVR not working after STB swap
bobm11
Newbie
‎09-09-2018 06:48 PM

Hi.

We recently had to have our non-DVR STB replaced, but ever since then the multi-room DVR is not working.   At first, the STB could see the programs recorded on the DVR but not play them.   After we did a refresh, the new STB stopped seeing the DVR altogether.   Any easy fixes or do we need Verizon tech help?

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Re: Multi-room DVR not working after STB swap
CRobGauth
Community Leader
Community Leader
‎09-10-2018 05:46 AM

I assume you tried the Fix DVR issues option under Support menu?

Have you tried to reboot the DVR?

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