$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
Very frustrating that they make it very diffiuclt to contact them. I do not want to talk to an automated dummy who can't find the answers to my questions.
Have you tired the various contact us processes at this link? Try http://www22.verizon.com/support/residential/contact-us/index.htm