New FIOS TV app won't let me log in. Error code: 9-6-24-302-100

[SKhandu]

Spent an hour with the support but no avail. He says it needs the Verizon Service for some services to be synced. The website and the sales agent clearly stated that I CAN use the FIOS TV app on the iPhone RIGHT AFTER the account signup and no need for the actual install.. I hope this is the last of the issues .. I have not yet switched off my previous service provider !!

[kh-gary]

Hi SKhandu,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.