The fact that it isn't working is bad enough, but the fact that I can't get a hold of any via any of the offered means is terrible. I would like to at least know it is being worked.
I expect some sort of compensation because this service has been atrocious.
So are we to understand from Verizon tweets "Its a nationwide outage and they sent the ticket out to a technician" .....hmmmm nationwide, yet one ticket, one repairman. I really hope its that Maytag guy!!! I can see Verizon having one technician twiddling his thumbs... DUHHHHH
ive been on hold for 2 hours. down in VA Beach area... no indication that anything is wrong on the redzone channel, just looks like i havent purchased red zone... this is **bleep** at least give us some notice not put me on hold for 2+ hours...
EXACTLY SAME ISSUE WITH ME WE PAY ALL THESE MONEY FOR ULTIMATE BUT DONT GET SERVICE???? AND IVE BEEN ON HOLD FOR OVER 2 HOURS!!!! AS WE SPEAK THIS IS PATHETIC WE NEED TO BE HEAVILY CREDITED FOR THIS SUFFERING OF NEGLAGENCE!!!