Status changed to: Resolved

[TonyaD_VZ]

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.

[TonyaD_VZ]

We sent you a message on our private support board to assist you  and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you. 

[jmo1963]

pleaseactivatemyredzonepackageorimdroppingverizonrightnow

[LawrenceC]

Hello jmo1963,

While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.