Signed up for remote DVR months ago, and had no problems. Then, suddenly today, when I logged onto my account online, and tried to access my DVR set top box, it took me to a page that said I needed to sign up for remote DVR service! When I go to the TV listings online, it no longer gives me the option to record the program. When I go to the Menu - Settings - Remote DVR on my set top box using the remote control, it says that the service is enabled. Anybody else have this issue?
I'm guessing you're in either WA, OR, IN, WV?
Nope. I'm in TX. I called tech support, and after they had me go through the standard formula: 1) unplug set top box, 2) reset router, 3) plug box back in, etc., I'm still unable to access my DVR from the internet. The tech support person I was talking to said he'd submit a help ticket, and that I should wait 24 hours for it to be worked. I guess we'll see, but I'm certainly not holding my breath.