Verizon Mobile Remote Help

[nichthefish]

After a certain amount of time, my mobile remote will disconnect with my top-box and I'll have to reconnect it. I checked the FAQ's, and it says if you want to change the period of time after which the mobile remote disconnects, go to Settings and then Auto Exit Timer. I do not have 'Auto Exit Timer' in my settings, and I have looked almost everywhere, even outside of settings. I updated, so I have the latest version.

I have a Droid Eris, and downloaded Mobile Remote from the android marketplace. I really would like to be able to change this. Does anyone know how?

[TonyaD_VZ]

nichthefish,

We have escalated this issue for resolution.  We will update you soon.

Thanks,

Tonya D.

[jonnyc1]

This is even worse on the iPhone.  Any update on how you can adjust the mythical "Auto Exit Timer"?