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$100 Verizon Reward link DOES NOT WORK
345W58
Enthusiast - Level 1

This is my second time trying to post this message 

I have tried contacting your team via chat, phone, and even emailed/called the rep - NONE OF THEM WORKED

I have wasted hours trying to get access to the link via my PC, phone APP and laptop - NONE OF THEM WORKED. I called the 866 number multiple times - the line was either busy, or after 40 minutes wait, it drops. I called and email my building's rep - no response. I can not describe my frustration and anger toward your customer service

Re: $100 Verizon Reward link DOES NOT WORK
Cang_Household
Super User
Super User

You are mainly talking to other Fios customers here. Verizon is diligently working on the link issues. I believe this issue will be fixed as soon as possible.

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Re: $100 Verizon Reward link DOES NOT WORK
LawrenceC
Community Manager
Community Manager

Hi 345W58,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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