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$100 rewards gift card

I've checked my reward status page and it says my reward gift was mailed on 11/15/19. It's been over a month but I still didn't receive it. Is anything that I can get help with?

Re: $100 rewards gift card
Community Manager
Community Manager

Hi dotlinespace,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.