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$150 Visa Gift Card Promotion - Shipped 11/2, not received a month later

Signed up with Verizon fios and was offered a 150$ promo gift card upon signing up. From seeing what others are saying it may be a issue just actually receiving it. From what my account says it was shipped on 11/2 via USPS and as of 12/10, nothing. No tracking number was given with the shipping which is odd. As part of the promotion Verizon offered 200 towards any select item which I picked out and it was recieved in a few days. I did try to contact the support staff via phone a few times but could not stay on hold with the wait times. Has anyone actually recieved their promo gift card? 

Re: $150 Visa Gift Card Promotion - Shipped 11/2, not received a month later
Community Manager
Community Manager

Hi Redsoxfan2004,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.