$211 - Charged for Early Termination

[sadcustomer9210]

How Shocked I was to recieve a bill for $211 dollars from a credit collection agency. Nice work Verizon.  I never received a statement on this and next thing I know, you are taking me to collections. My online account had been closed and I couldn't research what I owed anymore. So, you lock me out, don't send me a bill in the mail and them send me off for collections. Now I really don't want to pay you the $211 and I think you need to reconsider how you didn't give me any chance to make good on this. I really do not want to spend time debating this with Verizon, but I think we need to negociate this $211. How bad does Verizon want me to return to them as a customer? That is the true questions. ETF's are not very friendly and my history with you and Verizon Wireless should garner me with enough income to Verizon for this $211 to just float away.

I received from Enhanced Recovery Company Reference {edited for privacy}

{edited for privacy}

[ElizabethS]

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.