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$250 Gift Card

I received the apparent gift card as promised when I resigned up for Verizon Fios.  I was told it was going to be a Visa gift card, and what has come was just a Verizon Wireless card. This is not what I was told, and I do have a screenshot of the conversation with the Fios rep that signed me up again. It clearly states Visa Gift Card. Please help resolve this issue, and correct it.


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Re: $250 Gift Card
Community Manager
Community Manager

Hello Troyc2322,

This community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly at 1-800-VERIZON.