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$50 Visa gift card can't be redeemed

Good Afternoon,

I received an email this morning to redeem a $50 VISA gift card and was told it's expiring tomorrow. This morning, I went to the link to redeem but wasn't able to complete it --- the email says to click on the "card image" once you login in. But I just get my regular dashboard, nothing to click. I contacted online chat support and they told me to disable my pop-up blockers. I did, cleared my cache, and it still doesn't work. Has anybody else encountered this issue with Verizon?

Re: $50 Visa gift card can't be redeemed
Community Manager
Community Manager

Hi bbraglio,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.