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50 gift card link broken for weeks


this link has been broken for weeks, tried chat , no agent appears, tried calling on hold forever, looked at board, and for the past 2 years many people have the same issues, is this a bait and switch? can i get my code via email please. someone please contact me via email. this is silly and disturbing.

Re: 50 gift card link broken for weeks
Community Manager
Community Manager

Hi normanyc,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.