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A super crazy situation!

I am a new custom for Verizon, honestly, I am real disappointed about that, I ordered a iphone6 plus on line on October3, verified on October4 , the expect date about that  is October10. When I called them on October10, the costumer service told me they do not know why, they just FORGOT shipped my phone. LOL! They promise me they will do that October10, and I can get my phone 2 days later. How about now? I called back again, 3 times. The first lady told me I have to pay more $400, the second lady told me she can not check that. The third man told me I have to wait, cause that is iphone6 plus, really funny. Where is my phone? I may have to wait 2 moths, just for my phone. REALLY NICE, just ask for any reason for that. LOL.

Re: A super crazy situation!
Super User
Super User

NOte these are peer to peer forums for RESIDENTIAL and Business products and services.  Verizon wireless is seperate see

Re: A super crazy situation!
Champion - Level 1

These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless Community at