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Account Online Access
Rebollos63
Newbie

I can access my account online but I can’t access Manage my Tv Services. It says call your Verizon Business Local Office, my account is Residential.  I have being bounced from one person to another. On October 29 a Ticket was created, and I was told that it will be fixed with 5 business days, still waiting. Enough is enough 

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Re: Account Online Access
LawrenceC
Community Manager
Community Manager

Hi Rebollos63,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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