Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Amazon Echo and Prime Membership Redemption Problem
Mklummis1
Newbie
‎02-24-2019 03:53 AM

Like several others, I can't redeem my Amazon Prime membership (the tab doesn't appear on my Verizon homepage). As such, it looks like I can't get a free Echo either, because it tries to bill me $100 if I follow the link to add the Echo to my cart. Please assist when possible. Thanks!

0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: Amazon Echo and Prime Membership Redemption Problem
jonjones1
Legend
‎02-24-2019 06:35 AM

https://tinyurl.com/y3cqgv54

After reading this above link contact your states attorney generals office for further action.

Good Luck

0 Likes
Reply
Correct answers are available for this post.
Re: Amazon Echo and Prime Membership Redemption Problem
KH-OrnEsh1
Moderator
Moderator
‎02-24-2019 08:09 AM

Hi Mklummis1

Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Reply