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An e-mail for customer support

I am currently living outside the country...and yet still paying for service for my Verizon services back in the states.  For some reason, my bill doubled, without me being aware that this would  happen, and I would like to contact someone.  I would like this contact to be in written form, since I am aware of the amount of time that is wasted over the phone.  

I have not come across the e-mail contact information anywhere, even though there is a "tag" for that under "contact us" 

Please, if anyone knows how to electronically get in touch with someone, please let me know! 

"trying to be patient" 

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Re: An e-mail for customer support

Just a friendly reminder, this is a forum where users help other users.

It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: