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Bad Utility Pole

Need help to get a Utility Pole replaced craked at the soil line last March. Can someone please help. It's a Verizon (former Bell Telco of PA, Pole #1194)

Re: Bad Utility Pole

Hi rdbelljr56,

Your issue has been escalated to a Verizon agent.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.