Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I’ve been a Verizon customer for 4 years and kept my service with me when I moved almost 2 years ago, Since then the price has almost doubled. Naturally looking for ways to reduce my bill I logged into my account and noticed “ We have a special deal for you “ so I clicked it. looking at my cart,I. Noticed the price would reduce from 137 a month down to 87, wonderful !. Upon completing the process, i received an email with the bill breakdown of my next bill 220 a month!. Something didn’t sound right so I called into support . They said they didn’t see this 87.99 deal i was talking about, and that my next bill would be 220 a month with taxes and fees. To put this into perspective I have a single box, no dvr, no premium Channels. I told the rep I have proof and asked the rep if he couldn’t honor the 87.99 , please return me back to the 137 a month I was paying. He said no unfortunately he can’t do that, so I’m stuck now with a 220 a month bill far worse than I started. I told him to cancel the service. He said Ok without any hesitation or asking anything to keep my businesses, no trying to help or really understand the situation. Sad that Verizon treats their customers like this their support reps truely don’t care. Verizons marketing is misleading and confusing. They’ve lost a loyal customer.
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