Bill not posted to account

[PoohBearFL]

I received an email from Verizon stating that my bill was now available online. I went to pay and the new bill has not been posted to my account.  Has anyone else had this problem?  Any idea when it will be resolved?  (Note: this is the day of the month that I get the notification and pay my bill so I assume it is not a scam).  Thanks 

[DiaB]

yep, mine goes up to November; i didn't get a notification from Verizon either; got an email from one of the bill paying services I use at times, so I can at least pay thru that.  Don't know what the deal is with Verizon.

Verizon's gotten rather goofy later; still very dissatisfied with the rate of processing on the DVR; extremely slow.  Starting to consider another cable provider. 

[Verizon_Support]

We did  an account number conversion for our customers in our billing systems.  This has been causing the site to be a little goofy

~Jess