Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
As a part of my Fios installation I was given 3 months of Discovery+, which ended yesterday 6/23. I had it cancelled on 6/8 and received a confirmation email that it was cancelled. Today I got my bill and was charged an extra $3.26 for Discovery+ from 6/9-6/23. Why??? It was still in it’s promotional period and I had it cancelled before it expired!
I’ve been a customer now for three months and this is the second time I’m having an issue with customer service. Before this, I had an issue with redeeming my $50 gift card, which is still an ongoing problem
that hasn’t been resolved. Customer service constantly runs you around between emails, chats, twitter, and phone calls and nothing gets resolved.
I really like my Fios TV and internet, but I’m beginning to feel like it was a mistake switching over from cable.
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